Belle Ame Privacy Policy
Last Updated: APRIL 21st 2020
At House of Belle Ame, we respect your privacy and are committed to maintaining your trust. This Privacy Policy describes our policies on the collection, use, and disclosure of information in connection with your use of our products and services, including our TIMELY online business management software (“Online Booking Service”) When you access this online service , you agree to the terms and conditions of this Privacy Policy.
1. Defined Terms.
The following terms will have the meanings indicated below. Please refer to our Terms of Service for any capitalized terms that are not defined in this policy.
“End User” means any individual who interacts with the Service, including users of our mobile applications such as the Belle Ame App, and individuals who book appointments, purchase services and otherwise interact with us through the Service.
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as browser and device information, app usage data, information collected through cookies, pixel tags and other technologies, demographic information and other information provided by you, and aggregated information.
“Personal Information” is information that identifies you as an individual or relates to an identifiable person, such as name, postal address, telephone number, email address, credit card number, and social media account ID. It does not include strings of code such as browser cookie IDs or mobile device identifiers.
"Timely" is the online business management software used for our "Online Booking Service" when the customer accesses or uses either of these onlive services, you also agree to the terms and conditions of their Privacy Policy
2. Information We Collect.
We may collect information about you whenever you use the Service, for example:
When you create an account on the Belle Ame App, we may ask for Personal Information such as your name, email, mailing address, social media account ID, and other information you may provide with your account. You can edit certain information in your account through the My Info tab in the app.
If you initiate a transaction through the Service, such as an appointment or purchase, we may collect and store information, including your name, phone number, address, email, and credit card information as well as any other information you provide to us, in order to process your transaction. This information may be shared with third parties for the same purposes. We encrypt credit card numbers using industry standard technology. We may also collect other Personal Information at the request of the business you are transacting with.
3. How Personal Information May Be Used.
We may use your Personal Information:
To respond to your inquiries and fulfill your requests.
To send administrative information to you, for example, information regarding our services and changes to our terms, conditions, and policies.
To complete and fulfill your purchase or appointment booking , for example, to process your payments, communicate with you regarding your purchase and provide you with related customer service.
To send you marketing communications that we believe may be of interest to you, such as to send you newsletters.
To personalize your experience on the Service by presenting products and offers tailored to you, including complementary products and services of our partners.
To allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information, so we suggest that you read these rules carefully.
To facilitate social sharing functionality.
To allow you to send messages to a friend through our services, as described in the section below titled “Referral Contact Information.”
Our mobile applications may also send push notifications to your mobile device. If you have previously consented to receiving push notifications and no longer wish to receive them, you can also turn push notifications off at the device level. The applications may also request access to your device's calendar application, camera, and microphone. If you have previously allowed access to your device's calendar and no longer wish to allow access, you may edit the application settings at the device level.
For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products and services, enhancing, improving or modifying our products and services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
4. How Personal Information May Be Disclosed.
We may disclose your Personal Information:
To our affiliates for the purposes described in this Privacy Policy.
To our strategic partners and third-party service providers who provide services such as website hosting, data analysis, payment processing services, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, credit card processing, auditing and other similar services.
To our Subscribers if you are an End User and are using our Service to interact with that Subscriber. Please contact the Subscriber you interact with directly for more information on that Subscriber’s privacy practices.
To third parties to permit them to send you marketing communications, consistent with your choices.
To third-party sponsors of sweepstakes, contests and similar promotions.
By you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials, including as described in the sections below titled “Testimonials, Ratings and Reviews” and “Public Forum.”
To your friends associated with your social media account, to other Website users and as well as to your social media account provider, in connection with your social sharing activity, such as if you connect your Facebook account to your Timely Salon Software App account.
For legal purposes described in the section below titled “Legal Disclosure.”
Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, we will treat the combined information as Personal Information.
5. Your Choices.
If you would like to review, correct, update, suppress, or delete Personal Information that has been previously provided by you, you may contact us by logging into your account and making the appropriate changes or by emailing us at admin@houseofbelleame.com
In your request, please make clear what Personal Information you would like to have changed or removed from our database. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion (e.g., when you make a purchase, you may not be able to change or delete the Personal Information provided until after the completion of such purchase). There may also be residual information that will remain within our databases and other records, which will not be removed.
If you are a customer and would no longer like to be contacted by Belle Ame, or would like to access, correct, amend, or delete inaccurate Personal Information held by Belle Ame, please contact us at allanatostevin@belleame.net.au
6. Facebook Connect.
You can log in to some of our Service using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Website to your profile page to share with others within your network.
In addition, when using some of our mobile applications we may allow you a chance to tell friends about our services by accessing the contacts in your Facebook or other social media account.
7. Legal Disclosure.
We reserve the right to disclose Personal Information that we believe to be necessary or appropriate in the following circumstances:
As required by law, including laws outside your country of residence, such as to comply with a subpoena, or similar legal process.
When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request including a request from authorities outside your country of residence.
To enforce our terms and conditions.
To allow us to pursue available remedies or limit the damage we may sustain.
8. Links To Other Websites.
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, and any third party operating any Third Party Offering, site or other products and services used in connection with our Service. The inclusion of a link does not imply endorsement of the linked site or service by us or by our affiliates.
Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with the Service.
9. Data Retention.
We will retain your Personal Information for as long as needed to provide the applicable Service you use, unless a longer retention period is required or permitted by law.
10. Security of Your Information.
The security of Personal Information is a high priority at House of Belle Ame. We maintain our Service and all associated data with technical, administrative and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have any questions about the security of your interaction with us (if, for example, you feel that the security of any account you might have with us has been compromised), you can contact us at admin@houseofbelleame.com
11. Changes to This Privacy Policy.
Belle Ame reserves the right to change this Privacy Policy. Please take a look at the “Last Updated” legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Service. Your use of the Service following these changes means that you accept the revised Privacy Policy.
12. Contact Us.
If you have any questions regarding this Privacy Policy you can contact us via email at admin@houseofbelleame.com or via postal mail at:
ATTN: House of Belle Ame - Privacy Policy Issues
AVL ENTERPRISES PTY LTD
PO BOX 472
Karratha WA 6714